Grievance Redressal

Submit and track public grievances — Government of India, ISRO

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Grievance Redressal

Grievance Redressal Mechanism

Oxford International School, Tripura, is committed to providing a safe, inclusive, transparent, and student-friendly learning environment. Parents, students, guardians, and other stakeholders may submit grievances or suggestions regarding academic matters, school administration, student welfare, infrastructure, accessibility, or other school-related issues. All grievances will be handled fairly and confidentially.

Nodal Grievance Redressal Officer
Designation: Principal / Designated Grievance Redressal Officer
Organisation: Oxford International School, Tripura
Address: [Enter the school's complete postal address]
Phone: [Enter the official school contact number]
Email: [Enter the official school email address]
Working Hours: [Enter the school's official working hours]
How to Submit a Grievance
  1. Submit your grievance in writing to the Principal or designated Grievance Redressal Officer.
  2. Alternatively, send an email to the school's official grievance email address with the subject line "Grievance – Oxford International School".
  3. Include your name, contact details, the nature of the grievance, relevant dates, and supporting documents, if any.
  4. The school will acknowledge the grievance and communicate the applicable process and expected resolution timeline in accordance with its approved policy.
  5. If the complainant is not satisfied with the response, the matter may be escalated to the appropriate school management authority or competent education authority, as applicable.
Student Safety and Welfare Grievances
Complaints concerning student safety, bullying, harassment, discrimination, or other serious welfare concerns should be reported promptly to the Principal or the designated child-protection authority of the school. Matters involving immediate danger should be reported to the appropriate emergency or competent authority without delay.
Accessibility and Website Grievances
If you experience difficulty accessing the school website, including screen-reader compatibility, keyboard navigation, text readability, font size, or other accessibility issues, please report the problem through the school's official contact channel. Mention the webpage URL and describe the issue so that the website administrator can investigate it.
Confidentiality and Privacy

Personal information and supporting documents submitted with a grievance will be handled with appropriate confidentiality and used for addressing the matter, subject to applicable law and safeguarding requirements. Please avoid including unnecessary sensitive personal information in your complaint.

Last Updated: 16 October 2026
Government of India Policy